The social service sector remains the cornerstone in resolving the underlying causes of poverty, inequality, deprivation and vulnerability in Zimbabwe. The obligation of the State to respect, protect and fulfil human rights depends on both the availability of state resources and the effectiveness of institutions charged with the provision of public services. It is, however one thing to mobilise resources and another to effectively deliver the public services. Though guaranteed by the constitution and legal frameworks, the needs, aspirations and rights of marginalised groups particularly women, children, people with disabilities and the elderly are not being respected in practice at the point of policy implementation. Despite the existence of specific fund accounts to cushion the poor and marginalised such as the Disabled persons Fund, National Rehabilitation Welfare Fund, Child Welfare Fund and Basic Assistance Module (BEAM),the excessive abuse and misuse of public resources have compromised the realisation of social and economic rights of beneficiaries of these fund accounts. The national budgets for Zimbabwe are largely characterized by a myriad of challenges emanating from a very narrow fiscal space, poor maintenance of accounting records, diversion of funds to non-intended purposes, paying for goods not delivered, improper accounting of asset records as well as overstating and understating of revenues and expenditures. Government Departments, local authorities and residents in Mutare met and convened to discuss the state of public service delivery in Mutare and propose possible fiscal policy reforms that are necessary for safeguarding public resources amid gross misconduct and abuse of resources by government ministries, local authorities and state owned enterprises under the auspices of the quarterly Public finance management Reform Indaba that was held at Holiday Inn Mutare on 4 September 2019. The third series of this Reform Indaba paid keen interest into the findings of the 2018 Auditor General’s report which revealed serious leakages and a betrayal of ordinary citizens by government institutions and individuals that are entrusted with the safeguarding of public funds and property as clearly outlined in Section 308 of the Constitution.
Participants to this Indaba reflected on the implications of resource leakages on social and economic rights particularly the rights of women, children, elderly and people living with disabilities as provided for in Section 80-83 of the Constitution respectively. The far-reaching consequences of such abuse compromise the ability of the state to realise both national development goals and the broader Sustainable Development Goals which the country committed to at the global level in 2015. Of major concern to Mutare residents was the paradox of plenty in Manicaland in which the diamond rich province is one of the poorest provinces in the country with poverty level of 71.8%. It is also ironic to note that despite the exorbitant charges on council rates, public service delivery remains poor as evidenced by high cost in transport, shortage of decent accommodation in high density suburbs such as Sakubva and Dangamvura, unavailability of public toilets, poor state of roads, and shortage of portable water. This ensued after the presentation of the findings of the Auditor General’s report which revealed damning revelations of gross levels of corruption and poor governance within Mutare City Council characterised by failure to submit timely audited financial statements, no supporting documents for expenditure amounting to $1 174 325 and that 67% of the Council’s treated water (22 677 156 cubic meters) was not billed as it was lost mainly due to leakages, non-metered connections and accounts not created in the system. The situation was worsened by the fact that the Council had 15 872 non-functional water meters.
The Indaba which further interrogated the irregularities in central government, other local authorities and state-owned enterprises made specific recommendations as follows;
· Parliament of Zimbabwe through an Act of Parliament must guaranteed the protection of Fund Accounts especially those that are meant for supporting vulnerable groups such as children, elderly, people with disability as well as beneficiaries of the National Drought Fund and the National Rehabilitation Centres Welfare Fund.
· There is need for building strong citizen movements to demand transparency and accountability as well as to promote citizen participation in public finance management system.
· Parliament should expedite the alignment of the Public Finance Management to the Constitution in order to enforce mechanisms for continuous monitoring of public resources and provision for redress during implementation of the budget rather than waiting for the Auditor General’s report.
· Mechanisms and frameworks must be put in place to enhance the collaborative work of the office of the Auditor General and Anti-Corruption Commission. This would further increase the scope of the Auditor General work in terms of following up on actions taken on institutions and individuals who would have abused resources.
· Come up with an Act of Parliament that protects Fund Accounts especially those that are meant for supporting vulnerable groups such as children, elderly, people with disability as well as beneficiaries of the National Drought Fund and the National Rehabilitation Centres Welfare Fund.
· Parliament of Zimbabwe must guarantee operating space and legal freedoms required by civil society organizations to engage in advocacy and activism on the basis of the audit findings.
· The Ministry of Finance and Economic Development should come up with a comprehensive programme for strengthening institutional capacities in state owned enterprises, local authorities and government Ministries including tailor made trainings on revenue management, contract management, financial reporting and procurement.


